We have three levels of IT support that will match your business needs. Let us be your trusted technology partner!
Regional Field Engineers
OxygenTech offers access to experienced and certified Field technicians ready to help you regardless of your location, to install or troubleshoot any type of your onsite equipment.
‘IMAC’ stands for Installs, Moves, Adds, and Changes – the four primary needs of an IT infrastructure. OxygenTech offers long-term and short-term IMAC solutions to comply with a wide range of business needs.
Off-site installation preparation
We believe that IT installations and rollouts should be carried out with as little disruption to your day- to-day operations as possible. That’s why we complete as much as possible off-site, including commissioning, software installation, customized imaging, and testing. We can also store equipment off-site on your behalf.
On-site installation services
We’ll manage the installation process from start to finish – we’ll take care of the shipping/transport to your premises, the on-site installation, initialization, and testing. We can also run customized testing tailored to your specific environment.
Moves, additions and changes
Similarly to IT installations and rollouts, our experienced team of accredited engineers can also provide fully managed moves, additions (of hardware and software components), and changes (to hardware and software components, plus system updates and configuration changes).
Flexible IT installation services
Our locall IT engineering team has the capacity to deliver extensive rollouts and installations within tight timescales. Our flexible approach means that we can also deliver our on-site services outside your working hours to minimize disruption to your company’s operations.
Dedicated installation teams
For large-scale installations and rollouts, we typically establish a dedicated installation team comprising of project managers, consultants, and engineers to design, manage, and implement your rollout.
Dedicated installation teams
For large-scale installations and rollouts, we typically establish a dedicated installation team comprising project managers, consultants, and engineers to design, manage, and implement your rollout.
Why OxygenTech Field Service?
OxygenTech Field Service comes with the blockchain-powered ITSM tool that enables end-to-end field service delivery enriched with automation, providing a seamless service experience from raising tickets to resolution, billing and invoicing management.
Our structured approach to planning and service delivery also helps to ensure that installations are always completed on time and within the budget.
Working according to ITIL best practices and structured methodologies, we can help reduce the risk of large-scale installations. All of our processes are fully documented, and we’ll provide full reporting of the services undertaken.
Extra In-house Resources
Our Field services can help relieve your in-house team from the burden of day-to-day, mundane tasks, allowing them to focus on your core business activities instead. Our approach also helps to reduce the need for internal management resources.
If you have any questions or need help, feel free to contact with our team, or you can call us any time 0040 31 4100 600
IT Services Company To Help You Succeed
Our dedicated service desk option is managed and resourced by engineers focussed on a single client. The advantages of OxygenTech’s dedicated service desk include: Deep familiarity with your infrastructure and environment.